Hotel Polanco, Naucalpan de Juarez ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Edgar Allan Poe 8, Col Polanco, Naucalpan de Juarez, Mexico, 11560

Hotel Polanco is located in the upscale Polanco district of Mexico City, known for its elegance and cultural significance. The hotel offers a variety of amenities catering to both leisure and business travelers. Within close proximity to key attractions like the National Auditorium and several museums, it appeals to those seeking convenience. Safety measures are well-implemented, ensuring a secure stay for all guests.

Location

Situated just 800 meters from the National Auditorium and Auditorio Metro Station, the hotel ensures easy access to public transport. Cultural landmarks, such as the Soumaya Museum and Chapultepec Castle, are within a short distance. Shuttle services to the city center and Benito Juarez International Airport enhance connectivity for traveling guests.

Rooms

The hotel features 71 spacious accommodations, including junior suites with separate sitting areas. Each room is equipped with free high-speed Wi-Fi, LCD cable TV, and a complimentary safe. Private bathrooms come with hairdryers and complimentary toiletries. Guests can expect comfort in fully air-conditioned spaces with modern amenities.

Eat & Drink

Hotel Polanco provides a communal kitchen furnished with a refrigerator, an oven, a stovetop, and a microwave for guests who prefer to prepare their own meals. While specific dining options within the hotel are not detailed, the location offers a variety of nearby restaurants. Guests can enjoy self-catering facilities enhancing their stay.

Leisure & Business

The hotel includes a fitness center for recreational use, allowing guests to maintain their fitness regimen while traveling. Business services are readily available, featuring a 24-hour business center and designated meeting rooms. Other amenities include dry cleaning and a 24-hour front desk for added convenience.

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Getting around

A list of all available modes of transport

City Centre

Naucalpan de Juarez 6.5 km

Airports

Benito Juarez International (MEX) 17.2 km

Lic. Adolfo Lopez Mateos International (TLC) 54.2 km

Underground

Auditorio 1.0 km

Polanco 1.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“The room I stayed in was surprisingly spacious and well-equipped, providing a comfortable and enjoyable atmosphere during my visit.” view full review

Delicious Italian Cuisine

“I had an amazing dining experience at the excellent Italian restaurant on-site; the food was exquisite and truly one of the best I’ve tasted in the D.F.” view full review

Great for Business Travelers

“As a frequent business visitor, I found the hotel provided excellent value and notable comfort, making it a perfect base for my trips.” view full review

Immaculate Bathrooms

“The bathrooms in my room were spotless and recently remodeled, which added to the overall cleanliness and comfort of my stay.” view full review

General

Non-smoking property
Free Wi-Fi
24-hour reception
Lift

Sports & Fitness

Exercise gym
Fitness studio

Guest Parking

Microwave

Services

Dry cleaning
Tours/Ticket assistance

Dining

Breakfast
Free breakfast

Business

24-hour business centre

Room features

Free Wi-Fi in rooms

Self-catering

Microwave

Location

Edgar Allan Poe 8, Col Polanco, Naucalpan de Juarez, Mexico, 11560

Map view

Edgar Allan Poe 8, Col Polanco, Naucalpan de Juarez, Mexico, 11560

City landmarks

Park

Bosque de Chapultepec

2.6 km

Museum

Museo Nacional de Antropologia

2.0 km

Event hall

Auditorio Nacional

730 m

Bosque de Chapultepec I Secc

Chapultepec Castle

2.2 km

Museum

Soumaya Museum

1.9 km

Aquarium

Acuario Inbursa

1.8 km

Avenida Presidente Masaryk

970 m

Paseo de la Reforma

The Angel of Independence

3.4 km

Zoo

Zoologico de Chapultepec

1.5 km

Shopping Area

Antara Fashion Hall

1.3 km

Mexico CityMexico

Polanco

920 m

Museum

Papalote Museo del Nino

2.0 km

Auditorio Nacional Bosque de Chapultepec

Campo Marte

1.0 km

Avenida Paseo de La Reforma s/n.

Lago del Bosque de Chapultepec

850 m

Avenida Miguel de Cervantes Saavedra 303 Miguel Hidalgo

Museo Jumex

1.3 km

Gallery

Museo Tamayo

2.2 km

Theme Park

La Feria Chapultepec Magico

1.8 km

Monument

Monumento a los Ninos Heroes

2.4 km

Museum

Luis Barragan House and Studio

2.2 km

Mall

Pabellon Polanco

1.6 km

Av. Horacio 921

Parroquia de San Agustin

1.2 km

Paseo de la Reforma s/n.

Parque Zoologico de Chapultepec

1.7 km

Museum

Museo Trick Eye

1.5 km

Paseo de la Reforma y Gandhi s/n Bosque de Chapultepec

Museum of Modern Art

2.3 km

Night club

La Santa Masaryk

610 m

Mall

El Palacio de Hierro

740 m

Shopping Area

Parque Las Antenas

690 m

Nearby

Farm

Parque Lincoln

460 m

Night club

Republica

480 m

Gallery

Oscar Roman Gallery Art And Design

460 m

Restaurants

El Turix Polanco

220 m

Avenida Emilio Castelar 212

Neveria Roxy

520 m

Calle Julio Verne 84

Tlacoteotl

510 m

Calle Oscar Wilde # 9

Bamboo Poke Bar

520 m

Oscar Wilde 20 Col. Polanco

Falafel Confetti

490 m

Oscar Wilde 9E Polanco

La Taqueria De Polanquito

510 m

Calle Julio Verne # 84 Loc.B-1

Churreria El Moro

530 m

Calle Julio Verne 90

Pizza Poll

530 m

Calle Edgar Allan Poe 185

125 Cafe

1.1 km

Ferrocarril de cuernavaca # 125 Lomas de Chapultepec

El Moro

830 m

Avenida Moliere 222

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

Helpful doorman

Cozy atmosphere

Inconsistent staff friendliness

Small room size

7.2/10

Very good

Rooms

7.4

Location

9.1

Service

5.8

Dining

8.9

Walter

United States, January 2025

8.0/10

I enjoyed my stay at this small hotel located in the vibrant Polanco district. It's close to amazing restaurants, museums, and shopping. The rooms are a bit small but cozy, and the staff is attentive and friendly. On the downside, I had a less than ideal experience with the front desk staff at another location, which was surprising considering the usual hospitality in Mexico.

Rooms

7.0

The rooms were small but recently remodeled and quite comfortable for my needs.

Service

8.0

The staff was attentive and friendly, though I had a mixed experience with the front desk at another hotel.

Location

9.0

The location is fantastic, right in the heart of Polanco, making it easy to explore nearby attractions and dining options.

Dining

9.0

The Italian restaurant on-site is excellent and definitely a highlight for lunch and dinner.

Facilities

7.0

Though it's a small hotel, it offers a cozy atmosphere and clean facilities.

Nelson

United States, December 2024

7.2/10

I recently stayed at this cozy hotel located in the Polanco district, which is a fantastic area filled with great restaurants and shops. The rooms are a bit small, but very clean and comfortable for the price. The front desk was a mixed experience—while I had assistance, it could have been more helpful at times. The independent restaurant on the ground floor serves excellent meals, which adds to the stay. Overall, it’s a good value especially for those traveling on a budget, but just know that the customer service at the front desk could use some improvement.

Rooms

7.0

The rooms were clean and recently remodeled, though a bit small compared to U.S. standards.

Service

5.0

My experience with the front desk staff was uneven; they were bilingual, but sometimes seemed unhelpful.

Location

9.0

The hotel is perfectly located in Polanco, close to museums, shopping, and diverse dining options.

Dining

9.0

The restaurant on the ground floor offered some of the best Italian food I’ve had in the city.

Facilities

6.0

The hotel has basic yet clean facilities, but nothing luxurious to speak of.

Grace

United Kingdom, November 2024

7.8/10

Hotel Polanco is a cozy spot that offers great value for business travelers like myself. The rooms are clean and recently remodeled, though a bit on the small side. That said, the service is a mixed bag; while the front desk staff could be friendlier, the restaurant on the first floor is fantastic. Overall, it's a budget-friendly choice with a few quirks.

Rooms

7.0

The rooms are clean but a bit small by U.S. standards. They have been recently remodeled, which is nice.

Service

6.0

The front desk staff was helpful, but I did find a few staff members to be unfriendly at times.

Location

9.0

The hotel is situated in the heart of the trendy Polanco district, close to restaurants and museums, making it very convenient.

Dining

9.0

The Italian restaurant on the ground floor is one of the highlights, offering great meals for lunch and dinner.

Facilities

Henry

United States, November 2024

7.4/10

I enjoyed my stay at this small hotel located in the bustling Polanco district. The rooms were on the smaller side but clean and cozy, making it a decent option for budget travelers. The staff was attentive and helpful, especially the doorman who spoke perfect English. However, I did notice that some staff members weren't as friendly at times. Overall, it's a great value for the money with easy access to restaurants and shops nearby.

Rooms

7.0

The rooms were small but clean and comfortable, perfect for a short stay.

Service

7.0

The service was attentive, although I encountered some staff who could have been friendlier.

Location

9.0

The hotel is well situated in the popular Polanco area, surrounded by restaurants and shopping.

Dining

8.0

I really enjoyed the independent restaurant on the ground floor, with great options for lunch and dinner.

Facilities

6.0

The hotel offers basic amenities, and while it isn't luxurious, it meets essential needs.

Helpful doorman

Inconsistent staff friendliness

Nicholas

United Kingdom, October 2024

7.4/10

Hotel Polanco offers great value for business travelers with clean and recently remodeled rooms. It's a small hotel in the heart of the Polanco district, convenient for both work and leisure. While the staff at the front desk could use some improvement in terms of friendliness, the overall experience, particularly with the quality of the accommodations and the excellent Italian restaurant on-site, makes it a solid choice for budget-conscious guests.

Rooms

8.0

The rooms are small but very clean and have been recently remodeled, making for a comfortable stay.

Service

5.0

The front desk staff could be more welcoming; unfortunately, they came off as unhelpful and rude during my stay.

Location

9.0

Hotel Polanco is perfectly situated in the vibrant Polanco district, surrounded by restaurants, museums, and shopping.

Dining

9.0

The Italian restaurant on the ground floor is a great spot for meals, serving delicious food that I thoroughly enjoyed.

Facilities

7.0

The hotel is a small property with basic facilities, but everything is clean and functional.

Jennifer

United States, October 2024

5.4/10

Rooms

Service

Location

Dining

Facilities

Katherine

United States, September 2024

7.8/10

Hotel Polanco is a small but charming property that provides great value for business travelers. The rooms, although slightly on the smaller side, are clean and recently remodeled. The staff is generally helpful, adding to a pleasant atmosphere. On the downside, there were instances of unhelpfulness at the front desk. Overall, it's a decent choice for those looking to stay in a budget-friendly location in the heart of Polanco.

Rooms

8.0

The rooms are clean and recently remodeled, though a bit small by U.S. standards.

Service

6.0

Most of the staff is attentive and friendly, but I did experience some unhelpfulness at the front desk.

Location

9.0

The hotel is nestled in the popular Polanco district, close to restaurants and shopping, making it convenient for both business and leisure.

Dining

9.0

The Italian restaurant on the first floor is excellent, providing tasty meals for lunch and dinner.

Facilities

7.0

The hotel is small but comfortable and well-maintained, though amenities are limited.

Elijah

United Kingdom, August 2024

7.6/10

Hotel Polanco is a charming little spot in the Polanco district, offering a great value for business travelers. The rooms are recently remodeled and clean, though a bit on the smaller side. While the front desk staff could use some improvements in service attitude, the location is superb, with easy access to dining and shopping nearby. Overall, it’s a comfortable option for those on a budget.

Rooms

8.0

The rooms are recently remodeled, clean, and comfortable, but a bit small by U.S. standards.

Service

5.0

The front desk staff could be more helpful, as I found them a bit unfriendly during my stay.

Location

9.0

The hotel is located in the heart of the Polanco district, surrounded by great restaurants, museums, and shopping.

Dining

9.0

The Italian restaurant on the ground floor serves excellent food for lunch and dinner, adding to the overall dining experience.

Facilities

7.0

The overall facilities are limited, but the hotel has a cozy atmosphere that's welcoming.

Liam

United Kingdom, August 2024

8.2/10

I stayed at a hotel that’s really well-located in the lively Polanco district, close to great shopping, restaurants, and museums. While the rooms were a bit small, they were impeccably clean and comfortable. The staff was attentive and made my stay enjoyable, though it was clear that speaking Spanish helped with communication. Overall, it feels like a fantastic deal for anyone traveling on a budget, especially with a great Italian restaurant on-site.

Rooms

7.0

The rooms were small but very clean and recently remodeled.

Service

8.0

The front desk staff was bilingual and quite attentive, making for a pleasant experience.

Location

10.0

This place is in the heart of Polanco, surrounded by lots of dining and shopping options.

Dining

9.0

The Italian restaurant on the ground floor was excellent for both lunch and dinner.

Facilities

7.0

Facilities were decent, though the hotel is small, it has everything a budget traveler might need.

Connor

United Kingdom, August 2024

6.8/10

The hotel is well-placed in a prime location and offers clean, spacious rooms. Unfortunately, the front desk staff is quite unhelpful and could use some training in customer service. It's surprising because I've always found Mexicans to be so caring and friendly. Overall, it’s a decent stay, but the service left a lot to be desired.

Rooms

8.0

The rooms are spacious and well-equipped, providing a comfortable stay.

Service

5.0

The front desk staff was rude and unfriendly, which was quite disappointing.

Location

9.0

The hotel is located perfectly, making it easy to explore the area.

Dining

Facilities

7.0